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Yokohama Standard Limited Warranty

Standard Limited Warranty

For Replacement Passenger Car, Light Truck And Temporary Spare Tires

This limited warranty/adjustment policy provides for tire replacement under specified conditions. This policy applies to tires used in normal highway service (commercial applications excluded) displaying warrantable conditions. Tires that become unserviceable or wearout because of neglect or mistreatment are excluded from Yokohama warranty coverage.

Warranty Eligibility

This warranty applies to every Yokohama replacement passenger car, light truck and temporary spare tire bearing the Yokohama brand name and complete D.O.T. serial identification number and operated during normal highway use (commercial applications excluded) in the United States. These tires are covered by this warranty for the life of the original usable tread depth (the original tread depth down to the level of treadwear indicator bars molded at 2/32"(1.6mm) or for 60 months from the date of purchase (proof of purchase required) or 72 months from the date of manufacture (if no proof of purchase available), whichever comes first. This warranty applies only to the original tire purchaser, and is not transferrable to any other party. This time period does not represent the expected service life for tires covered by this warranty.

What is Not Warranted

Tires that have become unserviceable for the following reasons:

  • Road hazard injuries or damages caused by obstacles or debris, such as cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks.
  • Improper repairs or repairs that have failed.
  • Improper inflation or other maintenance abuses.
  • Improper application of tire size and/or specification.
  • Improper mounting/dismounting procedures or tire/wheel assembly balance.
  • Mechanical irregularities in the vehicle or wheel, such as bent wheel assemblies, misalignment, worn or faulty components.
  • Weather checking/cracking or failures resulting from these conditions on tires purchased more than four years (48 months) prior to a warranty claim. If proof of purchase is not provided, the D.O.T. serial number is used.
  • Accident, corrosion, vandalism, fire or damages caused by nature.

Additional Exclusions

  • Tires that have had material added after leaving a Yokohama manufacturing plant, such as fillers, sealants, balancing substances and external tire treatments or materials of any kind. If the added material is the cause of a failure, a tire will not be accepted for warranty credit.
  • Tires submitted for ride disturbance complaints with more than 2/32" (1.6mm) treadwear.
  • Tires on vehicles registered or operated outside of the United States.
  • Tires not sold in the United States by the Yokohama Tire Corporation.
  • Tires branded by Yokohama to note special classification at time of purchase, such as "NA" (non-adjustable), or tires altered by notching or buffing.
  • Tires used on vehicles in racing or special applications.
  • Improper storage.

What is Warranted

Tires that have become unserviceable for reasons other than stated above will be replaced in accordance with this warranty.

Source: http://www.yokohamatire.com/tires_101/warranty/standard_consumer/


Written on Wednesday, February 5, 2014 by
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